Our goal is to deliver good customer experience – every day

For help and assistance, please visit our customer portal myPowel. Here you will find an extensive FAQ, answers to many common issues, as well as many other resources.

myPowel is available to all Powel customers. If you do not have log-in details, please contact our support team who can help you get set up. Registered users can log in here.

Should you not find what you are looking for, please contact our technical support staff. They can provide assistance at short notice for a wide range of challenges and can also assist with integration, maintenance and management of our solutions.

Please use the contact details below to contact support staff for your region and business area directly: 


E-mail: support@powel.no


Water, "Grid," Smart Energy and Metering (+47) 73 80 45 10
Elsmart Service Solutions (+47) 73 80 45 12
Cascade (+47) 33 01 84 30
Construction  (+47) 73 80 45 11  


E-mail: support@powel.se
Telephone: +46 036-344910


E-mail: support@powel.dk
Telephone: +45 2870 0020


E-mail: support@powel.ch
Telephone: +41 (0) 61 588 11 37


E-mail: info@powel.com
Telephone: +90 212 215 21 66


Get remote assistance!

We can help you, directly via your computer. Powel uses TeamViewer for remote access to customers’ computers when there is a problem.Click the picture below and install TeamViewer to get started.