Only the project administrator and the project manager can force the release of a drawing, application layer or model. Please note that if you force release, the changes the other person has made will not be saved if they have done any work without closing the object for editing.
To ensure that files are imported correctly, you are advised to use the dialogue Insert – Import files to Connected project... For Gemini Terrain to keep track of which files and directories are associated with the project at any time, you are advised to do as much importing of files as possible from the program, for example, as opposed to copying in Windows Explorer.
The procedure for importing files is first to highlight the directory that you want to import files into, and then click Import files... . It is possible to select several files at once.
This means that the file located locally on the computer is not the same as the one in ‘Terrain data’ in Connected web. So here you need to decide which you want to work on. Click ‘No’ to keep the local file and overwrite the version in the cloud, and ‘Yes’ to keep the version in the cloud and overwrite the local file. If you want to compare the two files before you decide to overwrite one of them, you can make a copy of the local file and download the latest version from the web solution:
Then import it into your project. You will then be asked whether you want to overwrite the local file.
Click ‘Yes’ Then import the copy so you can compare the two.
If for any reason you are unable to access the Terrain projects in a Connected project via Gemini Terrain, you have most likely lost the link at some point. What you can do then is browse your way to the CloudCache folder via Windows File Explorer, and cut out the local copy of the Terrain project and save it to a different location. This will trigger a new download from Connected when you try to reopen the project via Gemini Terrain. Note that if you just choose to give the local project a new name, this will also trigger a new download, but the renamed folder will be deleted when the whole CloudCache folder is synced with Connected.
I get this error message:
If you get an error message like this one, it may be due to a duplicate file (e.g. with names in uppercase and lowercase letters) spelt the same way in Connected. It may not be this BIM, but another file. You must delete one of the files in the web application, but first you can save both files locally and find out which one you want to keep and rename the file and upload it.
Reasons can be:
- You are trying to open a project from most recently used projects and this project does not exist at the selected location.
The reason may be that you have changed the CloudCache-path.
- It may also be that you are logged in with the wrong company or logged into a project that you do not have access to.
An error has been identified that causes Gemini Connected not to synchronise files if they have a file path that exceeds 256 characters. This can occur if you have a large number of sub-folders inside each other, e.g.: C:\Users\FirstnameSurname\AppData\Local\Gemini\Ter14\CloudCache14\Demo-Nor\Sub-folder\Another sub-folder\Data from client\Sent for approval\Rejected\Second attempt\This will certainly be the last try5991bb6c6fdcf42a3e764d918ef2aa9432f690e2a6c8448aac7e760d45b80.pdf.
In this case, you must either move the CloudCache-folder closer to the “root”, e.g. C:\CloudCache, or use fewer sub-folders with shorter names.