The digitalisation began with documentation and management of the water and wastewater network, and has grown to include software solutions for operations & asset management for effective communication between the municipality and residents as well as supporting their statutory role.
“With our innovative solutions the municipalities can work much more effectively than before. They have an overview of where the pipes are located, how old they are and when they should ideally be replaced,” says the head of products at Powel Environment, Roar Grønhaug.
“Good dialogue and efficient flow of information with users are also increasingly important. That is why Powel has developed a number of tools to facilitate this communication,” he says.
Easier to keep residents informed
Powel Communicator(messaging) and Powel Notification are among the tools that have recently been developed to facilitate communication between the municipality and residents. Powel Notification is a new and modern alerting service that helps the municipality to provide better information to residents. Powel Melding makes it easier for residents to report on poor snow clearance, for example.
“Through Powel Communicator, residents can easily report issues and the municipality can deal with reports from residents more quickly. It is also easier to keep residents informed throughout the process. We find that both residents and the municipality are very happy with the system,” says Hanne Sandven, product responsible for Powel Communicator.