Using our applications, utility field workes can easily register their work and return the correct documentation to the system. This used to be done on paper and often by several persons. This took more time and there was a greater possibility of errors occurring, says Ola Kjeldset, product owner for the “Field Hero” concept.
One of the applications that has been developed based on this concept is Network Collector. The design and user interface of the software has been developed in cooperation with users.
"Network Collector should be simple, intuitive and motivating for utility field workes to use, because they know their business. Feedback thus far has been positive," says Kjeldset.
Skagerak Energi was part of the innovation project “Field Hero”, which subsequently formed the basis for Network Collector. It all started with a desire to streamline the work processes of utility field workers.
Can work more independently
"Our utility workers have wanted to work more digitally for a long time and now they finally have the opportunity to document the work they carry out themselves. They are really pleased and feel they can work more independently and that errors are resolved more quickly than before,” says Øivind Askvik, Group Managing Director at Skagerak Nett, who is constantly looking for ways of streamlining work processes.
"We strongly believe that there is much to gain from digitalising our work processes, particularly for those working out in the field,” says Askvik.
Within the “Field Hero” concept, Powel has several field applications that have clear goals and areas of use, such as documentation, maintenance, procuring information: Field Inspector, I Am Viewer, Field Observation.
Support current work processes
In order to succeed in creating simple and user-friendly products, Powel has focused on ensuring that each individual application should work both separately, as well as together with other applications.
"The advantage of our solutions is that we have knowledge of the entire process, from work processing out in the field to which information has to be stored in the master data system. We create applications to support current work processes but we also work to challenge current ways of doing things in order to develop and improve," concludes Kjeldset.