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By notifying customers of a planned outage or a sudden faults leading to disruption of supply, the utility demonstrates its care for the customer. It will improve customer relations, build a positive utility image and simplify implementation of corrective measures. Timely and correct notification also results in fewer inquiries from customers affected by an outage, and it helps field crews concentrate on restoring power supply. This will eventually show up on as improved bottom line.
Mr. Karl Petter BorthenE-mail: Karl Petter BorthenTel: +4773804560
Mr. Lars DyrnesE-mail: Lars DyrnesTel: +4773804641
Mr. Anders JensenE-mail: Anders JensenTel: +4773804515